1,200 sq. ft.
Presidential Suite
The Presidential Suite of Pacific Palms Resort is the crown jewel of our accommodations. This is the best room of the best hotel the City of Industry has to offer and you’re going to love it. After all, its 1,600 sq. ft. of space is situated on the 11th floor of our resort. Along with its top position at our resort, it includes exclusive access to our Executive Lounge for a daily continental breakfast and afternoon refreshments. In the evening, you and your guests will receive one voucher per night for two glasses of wine or two beers in our Red Restaurant & Bar. When you get back, why not invite your guests to try the hot tub on the wrap around balcony or simply enjoy the night’s view? You and your guests can make good use of the other luxurious amenities in the Presidential Suite such as free Wi-Fi or two 40-inch flat screen TVs.
amenities
Wrap around balcony with huge hot tub and outdoor patio furniture
Full service working desk with a working station
Free in-room coffee
Free WIFI
Parlor area with dining table and chairs, sofa sleeper,
40-inch flat screen TV
Sensational golf and mountain views
Separate bathroom for guests
Our Policies
We know you’ll be thrilled with your stay at our Industry Hills resort but please review the policies listed below prior to your stay at Pacific Palms Resort.
GENERAL POLICY
Most importantly, we are a smoke-free property. Cigarettes, cigars, and candles are not permitted in the guestrooms or on the balconies. Please respect this aspect of our resort. A cleaning fee of $200 will be charged to all guests who ignore this.
RESERVATIONS
Check-in is after 4 p.m. Check out before 12 noon. Due to the need to prepare rooms for check-ins, early arrivals may not be accommodated.
TAXES
State and local taxes are in addition to the published room rate.
PAYMENT
We accept MasterCard, Visa, Discover, American Express, JCB, Diners Club International, and cash as forms of payment. We do not accept personal checks.
Cancellation Policy
To avoid a one-night penalty, reservations must be cancelled no later than 4 p.m. two days prior to arrival.
ADA Policy
Pacific Palms Resort accommodates guests with disabilities. Please feel free to look at the details below to see how we can meet your needs.
Guest Room ADA Accommodations - 10 ADA Guest rooms with 450 square feet - Roll-in showers - Grab bars in tubs - Accessible toilets - Accessible closets - Accessible safes - Wider doors - 36" - Accessible peepholes - Communication features available If you have questions or wish to make a reservation, you can call our Reservation Specialist at (800) 524-4557 or email reservations@pacificpalmsresort.com. We are happy to make special arrangements for you, and some advance notice will help us have everything ready.PET POLICY
Pets are welcome on the resort property. Due to regulations and our safety policy, please be aware of the following pet-related rules during your stay:
- Your pet(s) should have all recommended vaccinations currently up-to-date, and you agree to obtain and provide current records from a licensed veterinarian regarding your pet(s) should Pacific Palms Resort request this information from you at any time.
- Pacific Palms Resort charges $40/day per pet for allowing pets in your room.
- Pacific Palms Resort allows a maximum of two pets per room.
- Pets should be leashed or restrained at all times in public spaces in the hotel or on the property.
- Pets should be supervised at all times while in the hotel, guestrooms, or on the property. In addition, we do require that your pet remains caged when left alone in the guestroom.
- A $20 per hour “time out” fee is assessed by Pacific Palms Resort if a pet is left unattended and needs to be removed from a guestroom.
- Guests should display the special Pets “Furry Friend on Vacation” sign to alert housekeeping that a pet is in residence. We also ask that you stay with your dog to keep them at ease while our staff services your room.
- Pets are not allowed in golf, spa, pool, or fitness center areas.
- Guests are responsible for pet waste clean up throughout the property grounds.
- For your convenience, pet friendly areas have been designated at the south area of the building upper parking lot.
- Guests are responsible for all personal injuries and/or property damage related to their pet(s).
- Guest agrees to indemnify and hold harmless Pacific Palms Resort, its operators and owners and their respective affiliates from all liability and/or damage suffered as a result of their pet(s).
- Pacific Palms Resort reserves the right to evict guests whose pets disturb other hotel guests or customers through excessive barking or disruptive behavior.
